Privacy Policy

For the purposes of this Policy, the following terms shall have the meanings set forth below unless the context otherwise requires:

• Trying®: The trade name of the digital platform providing restaurant and café experience management services supported by smart systems and artificial intelligence.
• Platform / Application: The Trying® mobile application, website, systems, and all related future services.
• Personal Data: Any information relating to an identified or identifiable individual.
• User: Any natural or legal person using the Platform.
• Sensitive Data: Data related to health, financial details, identity or precise location.
• Consent: Explicit approval of the data subject for processing personal data.
• Processing: Any operation performed on personal data including collection, storage, modification, use, or deletion.
• Third Parties: Any parties external to Trying® receiving personal data.
• TasteRank™: The intelligent system used to analyze user behavior and experiences.
• Data Controller: Trying® in its official capacity as the entity managing the data.

This Policy shall apply to:

• All individual users.
• All registered restaurants and cafés.
• All visitors to the website.
• Any usage of systems, platforms, or services provided by Trying®.

Use of the Platform constitutes acknowledgment and acceptance of the provisions of this Policy without reservation.

Trying® complies with all applicable personal data protection regulations in the Kingdom of Saudi Arabia, including but not limited to:

• The Saudi Personal Data Protection Law (PDPL).
• Regulations issued by the Saudi Data & AI Authority (SDAIA).
• E-Commerce laws.
• Financial regulations upon activation of payment services.

• The User expressly consents to the collection and processing of personal data in accordance with this Policy.
• Consent is obtained upon registration or use of the Platform.
• The User may withdraw consent, which may limit access to certain services.

Trying® collects the following categories:

First: Basic Personal Information

• Full name
• Email address
• Phone number
• Profile photo

Second: Usage Data

• Posts
• Ratings
• Preferences
• Interaction history

Third: Business Data (Restaurants & Cafés)

• Commercial registration
• Owner information
• Business location
• Operational data

Fourth: Technical Information

• Device type
• IP address
• Browser type
• Operating system
• Approximate location

Data shall be collected from:

• The User directly
• System and platform logs
• Service providers
• Government authorities upon legal request
• Technical service systems

Personal data is processed for:

• Service delivery
• Identity verification
• Performance optimization
• Marketing upon consent
• Security monitoring
• Legal compliance
• Platform development
• Operating TasteRank™

Data processing is based on:

• User consent
• Contractual necessity
• Legal obligations
• Legitimate business interest

Trying® may share personal data with:

• Technology partners
• Hosting providers
• Regulatory authorities
• Payment service providers
• Advertising partners subject to consent
• Corporate transactions (merger, acquisition, sale)

• Data is primarily stored within Saudi Arabia.
• International transfers occur only with regulatory approvals.
• All transfers are secured using appropriate safeguards.

Trying® applies the following security measures:

• Data encryption
• Role-based access controls
• Firewalls
• Monitoring systems
• Backup policies
• Security audits

Personal data is retained:

• For the duration of the account activity
• As required by law
• For dispute resolution

Data is deleted or anonymized once no longer needed

Users have the right to:

• Access data
• Correct data
• Delete data
• Restrict processing
• Object to processing
• Transfer data
• Withdraw consent

Requests must be sent to:

Trying® uses cookies for:

• Performance enhancement
• Analytics
• Personalization

Users may disable cookies in device settings.

Trying® is not responsible for privacy practices of external parties such as:

• Payment processors
• Mapping services
• Social login providers

Trying® reserves the right to update this Policy. Users will be notified via:

• In-app notifications
• Email
• Website updates

This Policy enters into force immediately upon publication.